Paralegal
Bourne End
We are currently recruiting for a Paralegal to join our Debt Recoveries team in our Bourne End office.
This exciting position at our growing and ambitious law firm in the heart of England will include managing a portfolio of debt recovery cases from inception to conclusion, paying particular attention to cases subject to court proceedings and enforcement.
SE-Solicitors is consistently recognised as a high-ranking law firm in the Legal 500. The Debt Recoveries team has a particularly enviable reputation for Commercial Recoveries, Enforcement, and Pre-Legal Collections.
We are a firm who put people first in everything we do, meaning we are focused on not only our clients but the development and success of all our staff. As an equal opportunity’s employer, we comply with the equality laws, whilst promoting a good and harmonious working environment in which all employees are treated with dignity and respect.
Job Role:
This varied role is a fantastic opportunity to work within a friendly and approachable team, working with highly experienced Secretaries, Solicitors, and Directors.
Responsibilities of the role would include, but are not limited to:
- Telephone collections
- Responding to queries and disputes raised by customers and liaise with clients for information on such disputes and seeking instructions where required
- Agreeing payment plans on terms satisfactory to the client
- Conducting title searches at HM Land Registry
- Drafting and issuing claims
- Requesting judgment
- Reviewing cases where judgment has been secured for the purposes of enforcement
- Seeking client instructions throughout litigation matters and providing updates where necessary
- Answering collection-based queries raised by colleagues and assisting the team when issues arise
- Developing strong relationships with clients
Knowledge & Skills
- Have a strong understanding of the leasehold and freehold property collection process, including knowledge of the initial pre-action protocol stage through to enforcement
- Demonstrate an awareness of the professional standards required when working within a regulated law firm and the importance of delivering a quality service to our clients
- Work well under pressure
- Self-motivated, organised with the ability to prioritise, be agile and manage own workload
- Adhere to SRA rules
- Demonstrate an ability to clearly communicate
- Strong negotiation skills
- Professional phone etiquette
Person Specification
- Works well as a member of a team
- Pays attention to detail
- Holds a flexible approach
- Able to prioritise workload
- Punctual, honest, and trustworthy
- Excellent communication and client service skills
- Understands confidential nature of the environment
- Understands requirements under Data Protection Act
Benefits
- Company events
- Company pension
- Employee discount
- Health and Wellbeing program
- Sick pay
We would love to hear from you if this role is of interest.
To apply or find out more, please complete the form or email Carole Carbery, HR Director at ccarbery@se-solicitors.co.uk or call on 01295 204047.